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violence October 20th, 2013 7:42pm

If, while working, you receive a complaint about the company you work for, do you take it seriously or just pretend to care so the person will stop talking to you?

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JiveYoungKing The Banter Boy
10/20/13 12:45 pm

Depends if it's a real complaint or reoccurring one. If its just one person bitching about something insignificant, piss off. But of course, I'd say piss off in a nice, polite way with a smile.

Piss off! :D

twss trump is a garbage human
10/20/13 12:56 pm

Because of my position, I get complaints more than others in my workplace. I've become pretty good at differentiating the valid complaints from the bullshit ones.

jvc1133 61535
10/21/13 8:45 am

I try to be civil I do not walk away or punch them in the snot locker

Happy Hong Kong
10/21/13 2:36 pm

I just tell them to go to Hellen Waite, our Director of petty issues. ;-)

kellyw The Mississippi Delta
10/20/13 9:58 pm

Depends on what is. Most of the complaints are repetitive and really not the fault of any particular company we represent.

MrLucchese If curious, ask.
10/20/13 1:26 pm

I'm genuine, but that is rather easy for me. If it's a completely ridiculous complaint - I may have to press myself harder to be genuine in my concern for their problem(s).

FollowYourBliss Never Happy, Ever After
10/20/13 4:00 pm

If I took every complaint about the company I work for seriously, I'd have a full time job. It happens at least once a day, you get used to it and pretend to care.

violence Pretty hate machine
10/20/13 4:38 pm

Yes. I feel the same way. Also, most of the time they're complaining to the wrong person--which anyone with a brain can figure out.

violence Pretty hate machine
10/20/13 4:38 pm

This tells me two things: 1) they just want to complain to someone in person, as if whatever they're upset about is your fault and 2) resolution/change is not their motivator.