Show of Hands

I had that happen with a pair of vlado light up 200.00 shoes the lights stopped working they sent two pairs. I sent it back n got them back from company again this went on two more times n I called they told me just to keep them as a courtesy. I would call n explain what happened.

Call.

$500 vacuum???
Sucked all the money out of your pocket😳
Is it really that good? (When it works)

I’d give them a call to let them know.

Funny how the 'keep it' votes are in the lead, but most of the comments say to send it back.

Send it back. They were good to you. You need to reciprocate.

Similar with a chain saw - I sent the duplicate shipment back with a note to tell them they had over-shipped.
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Had a similar issue with Patagonia. Called them and they said to keep it for our trouble. Good companies stand by their brand........that and restocking and sending back - at their expense - outweighs potentially bad PR.

Yay one extra to sell

Call them and ask them if they want it back. They may just tell you to keep it :-)

Keep it and call to see if it was intentional or not. If you need to return it, they should pay for shipping.

I’m glad your vacuum sucks

I would call them to let them know.