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Tony June 30th, 2013 10:01pm

Many 2.1 users have reported poll questions shifting in order or being duplicated. Others report that they can't see the photos on photo polls. Have you had either happen to you? If so, please describe circumstances in comments. Thanks!

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Comments: Add Comment

sweetie San Antonio, Texas
06/30/13 6:06 pm

Weird!!! I have SOH on an iPad3, a Mini iPad and an iPhone 5. All are Sweetie with the same password. All 3 come out different. Only the iPad has this message. The worst was the Mini.

sweetie San Antonio, Texas
06/30/13 6:15 pm

When I log on to the Mini, it asks for I'd, then no polls at all. The other categories show. Did this 3 times and this happened each time. Deleted SOH and reloaded. Now polls show, but not this one. All have icons deleted at the bottom for max. Memory.

EmWalt Meet Jim the Duck
06/30/13 4:34 pm

There are no pics on the pic poll posted earlier today, but I can't tell b/c the polls show up in random order. The "new" division for the polls has been helping, but sometimes I still come across one buried that I didn't answer. Thanks!

EmWalt Meet Jim the Duck
06/30/13 4:34 pm

And one showed up in three different places but were all there at the same time.... Thanks a bunch!

fergie Ohio
06/30/13 4:23 pm

iPhone 5 running iOS 6.1.4. No issues.

14573 Scary Numbers
06/30/13 4:06 pm

I had a comment where the comment was like:
"@kay14 I agree"
The comment appeared three times, each in their separate polls. Apparently the app froze, so he mashed the submit button.

FollowYourBliss Never Happy, Ever After
06/30/13 4:04 pm

I haven't seen photo questions at all, as for duplicate polls, yes I've seen quite a few. Still a great app though, keep up the good work.

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fredd TrumpLand
06/30/13 4:02 pm

It happened yesterday a lot. Today there seemed to be double polls for a while but it seemed to have tidied itself up.

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sydwel
06/30/13 3:59 pm

I did not see the Krispy Kreme question until the reset a little bit ago.

PartyFree Nowhere in Particular
06/30/13 3:57 pm

I've had the duplicated poll problem. I also sent you an e-mail with a screenshot of a poll this morning that did some weird shifting within itself.

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potatoes
06/30/13 3:53 pm

You're such a great developer. My bug hunts include way more breaks.
when I scroll down to load more polls, they load, and then when I go to the main screen and hit polls, only the ones that were loaded additionally show up and then I have to refresh

opie99 left coast best coast
06/30/13 3:51 pm

Lots of double questions and voting then the option to see results disappears

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CTYankee!!! Connecticut
06/30/13 3:51 pm

Getting every poll twice

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susanr Colorado
06/30/13 4:25 pm

Every poll? Does refreshing the poll list make them go away?

TopsQueen Oregon Coast
06/30/13 3:49 pm

I have not seen any photo questions whatsoever. And several people have had double questions. Doesn't bother me I think you're working very hard to get this together thank you Tony from the work

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ClarityRose Now taking suggestions
06/30/13 3:44 pm

I know Nizabelle was having a major issues with double and triple posting of comments. Also RebelFury76 had three polls in a row double post (but not today, that I know of). Just in case the info helps.

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Evseng2
06/30/13 3:40 pm

I only two real problems.
1. Whenever I submit a comment.. It usually takes me back to that comment.. It doesn't.
2. Sometimes when I press a notification.. It takes me to the wrong poll.

Not being an ass.. Just saying bugs

1txteacher Dickinson Gator Swamp
06/30/13 3:39 pm

I haven't seen any photo polls. Guess I did not know I was missing anything.

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juiceman1601 Alton Il.
06/30/13 3:38 pm

Photo polls? I've updated in the App Store already. Is there something I've not done?

susanr Colorado
06/30/13 3:46 pm

Check your new polls again - there was one Tony posted this morning, removed, & recently replaced. It shows pictures of two doughnut company logos. Some people aren't seeing the pictures; (looks like iPad users).

juiceman1601 Alton Il.
06/30/13 3:49 pm

Thanks. It's funny because I hadn't seen any since I updated a few days ago then wouldn't you know it, I saw that same donut poll. :)

MissN The Experiment
06/30/13 3:35 pm

The poll questions shift in order, sometimes, but they shift back after reloading or something. The picture poll shows, just takes a little time.

AnnaRose Texas
06/30/13 3:31 pm

I'll comment on one poll and when it loads I see maybe one or two comments from that poll but the rest are from another poll. When I refresh the page it shows I'm still at the poll I commented on, but this keeps happening.

HayleyS looking up.
06/30/13 3:33 pm

I have noticed that problem as well!

AnnaRose Texas
06/30/13 3:38 pm

I know and I really hate complaint about it because I love the update but I keep freaking out when I see this. Sorry Tony

pipes
06/30/13 3:30 pm

Also, my stats for clicking on my name is different than clicking on my stats. And my followers number is different when I click my profile tab. Basically the profile tab and stats tab is lagging behind its hard to explain.

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PeanutButterJulie Cincinnati
06/30/13 3:36 pm

Stats & profile show the same for me now, but they have showed differently in the past. iPad and iPhone show different number of my followers.

TomM
06/30/13 3:37 pm

The first one I have that on my iPad but not my iPhone, the iPad profile is not updating. Tony has confirmed there may be a bug and he's looking into it. This also affects the number of followers on the iPad but my iPhone has no issue.

TomM
06/30/13 3:28 pm

No to those you mention but replies to comments coming in later but are suddenly above. According to time stamp they are right, but when it's a reply it should never be above.

TomM
06/30/13 3:32 pm

I just went back and checked. The donut poll, it was not there earlier and now I cannot see the picture. I voted a random one and still no picture. iPad 3 latest iOS

ThinkAboutIt Staten Island, NY
06/30/13 3:28 pm

Other than that, I cannot capitalize letters in my username.

ThinkAboutIt Staten Island, NY
06/30/13 3:31 pm

And when I click just above the ads on the rectangular box, it turns blue and the app crashes.

DavesNotHere where am I
06/30/13 3:20 pm

I haven't seen any photo polls, but I've seen numerous duplicate polls.

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FIAT2LUX On Planet Earth
06/30/13 3:22 pm

I take that back, I now see the donut companies picture poll.

DavesNotHere where am I
06/30/13 3:28 pm

Just did the donut poll. The photos came through fine. Picked DD.

Zod Above Pugetropolis
06/30/13 3:16 pm

I have not yet noticed ant duplicate polls, but I can't see the photo poll that is just below the organ donor poll, just above the close friends with anyone with conflicting religious beliefs. The poll is there, but no pictures, just placeholders.

Tony SOH Founder
06/30/13 3:18 pm

Thanks Z. Same thing on iPad and smaller screen?

Zod Above Pugetropolis
06/30/13 3:18 pm

The Krispy creme or Dunkin poll. I blindly picked Krispy creme. Oh the horror!

Zod Above Pugetropolis
06/30/13 3:20 pm

I just checked. No pictures was on the iPad, before and still after voting. My iPod touch is showing them fine.

Zod Above Pugetropolis
06/30/13 3:25 pm

There is no indication of my selection on the iPad screen, which also has no pictures. The iTouch screen does have the pictures, but only shows the check mark on the left (Krispy Kreme) selection. If I change to Dunkin' there's no check mark at all.

TomM
06/30/13 3:43 pm

Picture poll, iPad not working, iPhone no issue, see above comment too
Duplicate polls, Susan has reported 4 of them and I added 2 to the list.

TomM
06/30/13 3:44 pm

iPhone I have the same check mark issue too.

shellybaxter1234 Peaceful Place
06/30/13 3:12 pm

I am getting duplicate polls and when I post responses I get kicked to responses from another poll

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Tony SOH Founder
06/30/13 3:14 pm

Can you remember a specific example of posting a reply and getting bumped to a different poll?

EarlyBird Portland
06/30/13 3:15 pm

Tony I kept getting bumped into Tilts education poll.

Tony SOH Founder
06/30/13 3:15 pm

What do you mean, EB? Did you reply to some other poll and have the comments from this one show up after the app reloaded?

EarlyBird Portland
06/30/13 3:18 pm

Yes! Kind of scared me because I wrote something silly on a small poll and when I hit submit, my comment was at the top of tilts poll!

EarlyBird Portland
06/30/13 3:18 pm

Happened to me several times

shellybaxter1234 Peaceful Place
06/30/13 3:19 pm

Oh gosh - it happen almost all morning. I've answered 100 or more polls today Tony - I'm sorry I can't remember - if it happen again ill post here though

shellybaxter1234 Peaceful Place
06/30/13 3:20 pm

Tony - the question you asked EB - that happened to me a couple of times today too

susanr Colorado
06/30/13 3:25 pm

I had the kicked-to-the-wrong-poll thing a few times when it was in beta, but not since the release.

EB - did you try refreshing the comments, or leaving the poll & returning, to see if that cleared things up? That worked for me.

EarlyBird Portland
06/30/13 3:52 pm

Susan - yes, refreshing fixed it.

JanuaryLove
06/30/13 3:12 pm

I have seen polls get duplicated two or three times. I can't answer the bit about picture polls. I guess I'm not following anyone who has tried to post one yet, and I didn't know it was an option now.

Tony SOH Founder
06/30/13 3:15 pm

I posted one this morning (krispy kreme vs dunkin donuts), then pulled it down, and just reposted it for testing purposes. Scroll down your list a bit...

PeanutButterJulie Cincinnati
06/30/13 3:15 pm

I didn't know about picture polls either. I don't think I've seen one yet....

GrandmaALiCE
06/30/13 3:15 pm

It's not an option for user polls. But, Tony posted an official SOH picture poll. Can you see it? It's about preference in donuts.

pipes
06/30/13 3:16 pm

Tony, it's still not showing the pics.

JanuaryLove
06/30/13 3:19 pm

Either the donut poll wasn't showing up this morning, or I missed it somehow. I just scrolled down & can see it fine now.

PeanutButterJulie Cincinnati
06/30/13 3:22 pm

The donut poll didn't show up for me either. When I went back and checked just now it was there.

PeanutButterJulie Cincinnati
06/30/13 3:26 pm

But for iPad I still can't see the pics. On iPhone I can.

pipes
06/30/13 3:26 pm

Ya, it's still the same as the morning, no pics. Just "e."

susanr Colorado
06/30/13 3:27 pm

I missed the doughnut poll's presence earlier. I see it now, with pics, on the iPhone.

ClarityRose Now taking suggestions
06/30/13 3:41 pm

I'm not seeing the donut poll pics on my iPad either.

BigKennyShow Welcome to the basement
06/30/13 3:08 pm

I sometimes see polls out of order when I go to the home screen and then go back to the polls list. A pull down refresh always corrects it.

halsnobordrgrl CT
06/30/13 3:07 pm

My only problem is that occasionally right after I answer a poll, I get kicked out of the app. Idk if it's just me though.

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Tony SOH Founder
06/30/13 3:10 pm

Maybe you're answering wrong. :-)

What device are you using?

halsnobordrgrl CT
06/30/13 3:17 pm

An iPod touch. I'm probably so excited to see the results that I scare the app away. ;)

Tony SOH Founder
06/30/13 3:19 pm

That can't be it. SOH has been specifically engineered to embrace excitement. :)

chinito Florida
06/30/13 3:06 pm

Are we going to be able to see number if votes by category? Now I can only see percentages.

Tony SOH Founder
06/30/13 3:08 pm

Yeah we are working on a number of fixes to repair the poll result page. Stacked pie charts, raw vote counts (for polls with over 100 votes, to protect privacy), faster map, etc. It'll probably be a week or so before we can get them in though.

chinito Florida
06/30/13 3:11 pm

Good, I really like it. By the way, the new version is really cool.

Tony SOH Founder
06/30/13 3:13 pm

Thanks. We worked really hard on it. Even though it isn't perfect, I hope we can get most complaints addressed quickly. The addition of a full-featured website at the same time has been a Herculean task for a tiny team...

barbearnj Dreaming of Banff
06/30/13 3:05 pm

Lots of duplication going on for me. I'm also getting kicked out of the app on occasion.

pipes
06/30/13 3:06 pm

It's just crashing from too many actions and lag. I don't think it's really the server's fault. But it might,

pipes
06/30/13 3:06 pm

It happens to my safari app and others.

love4life wonderland
06/30/13 3:04 pm

My polls haven't duplicated but I've seen some almost 3x.... And I can't ever see photo poll pics

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love4life wonderland
06/30/13 3:04 pm

And I can't scroll down to see old polls

rlands
06/30/13 3:06 pm

Yeah earlier (not right now though) I couldn't see anything past the most recent ten or so polls.

Tony SOH Founder
06/30/13 3:07 pm

What happens when you scroll? The poll questions (are supposed to) seamlessly load from the server in groups of 50, to save you bandwidth and help with performance. Are you not able to get any after the fist group?

love4life wonderland
06/30/13 3:08 pm

Yeah I see the first 50 then it flashes and shows the same 50 over and over

rlands
06/30/13 3:04 pm

Oftentimes (I noticed it more yesterday than today), reply comments will be out of order. The times will be in correct order though, which is strange. Also, sometimes I'll refresh and the polls from earlier in the day will show up at the top.

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rlands
06/30/13 3:05 pm

Last thing: some of my notifications link to the wrong poll. One reply from inge's poll sends me to an SoH poll I didn't even answer.

Tony SOH Founder
06/30/13 3:05 pm

I think we fixed that one last night. Let me know if you see it still today.

rlands
06/30/13 3:42 pm

Yeah I don't think so far today. But what about the weird notification center links?

pipes
06/30/13 3:03 pm

No duplicating polls but I can't see picture polls, and my state statistic bar's colors have been flipped once. There are duplicating comments. Other than that it runs pretty smoothly.

rlands
06/30/13 3:07 pm

Same thing with the state results bar. I answered red and DC turned all blue.

pipes
06/30/13 3:08 pm

iPad 1. And the state color bar flipping is happening actually on this poll. So it's not just a one time problem.

Tony SOH Founder
06/30/13 3:09 pm

Can you email me a screenshot of the state issue?

pipes
06/30/13 3:16 pm

I sent one to the info@showofhands.mobi.