You manage a fast food place. One of your employees, Beth (16) is pissed off about something. You say good morning and she ignores you like you're not even there. Do you let her continue to ignore you?
I'd talk to her and find out the problem
No I ignore that she's ignoring me and treat her the same.
Yes socially, but not business-wise.
Nope, nip that in the butt. In a work environment like fast-food communication is critical.
Give her a pass and see how she acts towards the customers. If she cops an attitude, I'm gonna talk to her
Being a manager doesn't mean your a dictator. If you want something to work, everyone needs to pitch in. If Beth is angry, figure out why and help her.
I fuck her... Hard
If she treats me like that how would she treat the customers? Probably not very well. Her attitude must be fixed.
Unlike my child who isn't allowed to ignore me, my employee doesn't have to chat with me. I still think it's rude but as long as she does her job and doesn't treat guest with that rudeness she's entitled to her feelings.
Beth, what the hell happened, and am I gonna have to fire you for it?
Ignore her. 16 year olds are idiot children and should be treated as such. Don't believe that they know everything like they tell you. They won't have rational thinking until 25.
Agreed, but in the situation that one is working for you that attitude can go somewhere else. I work with a few high school kids, and they know how to behave in the work place.
And some people clearly don't get any more intelligent no matter how many years you give them.
If she is like that with the boss, it will likely show with joe she interacts with customers.
As long as she keeps working like usual...
You work for me, you have to respect me.
As long as she does her job - including if I give her an order and being at least passably nice to customers- I could not care less if she doesn't say "hi."
It's her job to listen to me her boss. If she ignores me I will ask her point blank of she heard and understood what I said. If I'm still ignored she can leave and find employment elsewhere.
This user is currently being ignored
People have bad days, but you must still be civil (not rude) -- especially at work.
If she is ignoring nonsense that isn't directly work related, like saying hello, I couldn't care less. If she is ignoring work-related communications, pretends not to hear me when I give her an assignment for example, she's going to have a problem.
I would let it slide but if it flows over to the customers she's out.
First time gets a pass. Second time gets a warning.
No, I try to calm her down gently.
It completely depends on the situation. If she was usually a pretty productive employee, I'd probably let it slide. But if not, I'd probably fire her.
Only for a little while, give her some space, maybe 20 minutes. After that, she needs to interact.
She can't ignore the customers so she can't ignore me.
But I would ask her what's wrong, and only have a quick talk about professionalism, same if it were Brad instead of Beth.
As her employer it is proper to teach her how to act professional- if she can't be pleasant, send her home w/o pay
When in the workplace, though issues don't disappear, each person must put them aside and focus. If you can't perform as you need to, don't bother showing up. I would try to find out what's wrong, but if they continue, I'd send them home.
If they want to talks they'll talk, if they don't then they don't.
Of course. People have bad days, and as long as she is polite with the customers and working efficiently I'm not going to get all butthurt about it.
As long as it doesn't interfere with her service to customers, it isn't my problem.
I would not let her continue to ignore me for one minute. If she comes in with an attitude, she either needs to switch it up immediately or leave. If she does it more than once, she's fired. I did manage a fast food store.
I would ask if everything is okay and hopefully she will say I don't want to talk about it.
No, I take her aside and gently tell her this is the place to work. We act professionally we do not ignore people are rude to people during business hours. If she has a problem she's welcome to talk to be at break time.
As long as she is off the clock she can ignore me all she wants. When she clocks in she needs to understand that means it's time to put her big girl panties on and act appropriately.
I'd make it even easier for her to ignore me. I'd send her home. Permanently.
Don't you think that s bit premature?
I agree, that's rather extreme.
After I typed that, I thought it sounded a bit harsh. I might give her a second chance. But, really 16 is old enough to understand that you respect your boss, even if you are in a rotten mood.
I've found that adult employees can be much ruder.
I would be even harder on an adult employee who behaved that way. However, the poll didn't ask about an adult employee.
I'd let it go once. If it continues, I'd talk to her privately. First try to figure out what's going on and if I can help. And then try to help her understand professionalism. I don't expect much from a 16 year old.
If I hired a teenager it would be to help train them. I wouldn't be expecting stellar performance all the time.
Agree. Well put.
Yep, exactly. This happens to me many times from my students. I just continue to model correct behavior and they eventually come around.
As long as she's doing her job i don't care
Yes, For God sakes YES!
If there's something bothering her that much, I'd tell her to take the rest of the day off to sort things out. Life happens, and it's just a fast food place.
Treat employees with respect but still show you're in charge. Persuade her to leave her problems outside the doors of the resteraunt.