I broke the temple of my prescription sunglasses. I bought these in part because of the “lifetime warranty”. I went into the optical center and they said they could replace the part only if they are still made. Is that a “lifetime warranty”?
Think, I had the same thing happen too me with my “Former Optometrist” I paid $ 700 for a pair of light weight “lifetime Warrenty” titanium frames. After Replacing them because twice, because of non abuse, but frame structural breaks, I was told, they were no longer under Warrenty because the manufacturer was no longer making that type, but making a different model😳❓Soooo...I guess their lifetime Warrenty was not for “my lifetime”, but the lifetime of that specific flawed frame model & type❗️😡 (Bait & Switch🤥)
Think, Google & Check out Thin Optics website, they are innovative light weight eyeware & reasonably priced, I have a pair of reading glasses with the case mounted onto my iPhone case, so they’re always with me👍🏼‼️
PS, I inadvertently damaged a nose piece, I called them & they sent me a new free pair at no cost & postage free😊❣️
They should replace them with a version that is available close to the one that broke. I would imagine glasses frames have a high turnover and short lifespan. Sounds like a scam.
If they don’t make the part, they should just give you a new pair free of charge.
Just posted a similar poll but to do with a lifetime contract with an insurance broker. Is everything a rip off these days?!
Many companies will replace it with “like kind” if they no longer make the original. That’s what I would expect.
Replace with whole new item
Shippy ... thanks for the tip!!!
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Susan, I had a blood pressure monitor replaced recently, with a “lifetime” warranty. The woman from the company informed me that lifetime warranty on that product means TEN YEARS! And that since I had replaced this one, it does NOT mean ten years from now, I will get another one if this one breaks!
Apparently, they can get away with ANYTHING and call it a lifetime warranty!
Yes, I had a blood pressure monitor replaced like this recently....with an updated model. They SHOULD replace it with something as close to it as possible. But as you can see from my comment under Susanr’s comment below, lifetime doesn’t mean lifetime!
Check out their site, they are inexpensive enough, you can still buy yourself a second pair👍🏼 Another inexpensive alternative source is, of all places Dollar Tree $ I buy all my home reading glasses at my magnification strength & they’re a buck a pair, also all their😎sunglasses are polorized/UV plus any choice of frame & shade I want❗️If I break, bend or scratch them, I toss them & buy another replacement👍🏼
I especially like their Aviator frame sunglasses, lots of guys ask what brand & what I paid for them & it blows their minds🤯when I tell them😉❗️
Who made the guarantee? Was the optical center an agent? I would complain to HQ! The guarantee was on the stores flyer I guess.
I can’t even SEE the fine print. I’m having a harder and harder time just seeing the REGULAR print! 😂🤣😂
I think the “lifetime” refers to that of the company, not the customer.
I keep that in mind when I see tempting offers of “lifetime” subscriptions for services that sone apps offer.
Life of the thing, not the life of the buyer. Once that model is no longer made, or the parts are no longer available, it’s past its "lifetime". I'm having a similar issue with a "lifetime" water heater right now that is only fifteen years old. When the last of the spare parts are used up, and it fails again, they'll replace it with a new model that only has a six year warranty, and when that one dies, the "lifetime" of the warranty is used up. It’s a scam.
Most warranties like that will give you sunglasses of an equal value.
Ron ... the manufacturer, Maui Jim.
When it breaks, it's life is over.
Depends on who's life your talking about . . .
4JC, I’ve got just the thing for handy reading glasses they are called Thin Optics, they are inexpensive & can be carried & mounted to your iPhone or Android case or on a keychain. Goggle them & let me know what you think❓
Thanks, Shippy! You had told me about those before. The thing is, I ALREADY wear reading glasses, but now I’m also having a hard time seeing what road signs say until I get right up on them. I need to go to the eye doctor.
Go directly to the manufacturer
90% of the time the "lifetime" in lifetime warranty refers to the "intended lifetime of the product".
4JC, I think you can send them your prescription & they will make them for you, but call their number & check, they are very friendly & accommodating👍🏼‼️
I wish I had seen this a couple of days ago, I JUST ordered new glasses.
Sadly, lifetime means the lifetime if the product, not the user.
They should make that clear, yes?
And... say what they anticipate the "lifetime" to be.
I haven't experienced that 😡
Thanks, but even their reading glasses are out of my price range. I never spend more than $6 on them. And I don’t have an i-phone, so I don’t really see the advantage. I’d probably also never be able to keep those on, without the over the ear arms.
Sounds like an easy fix. I’ve broken so many prescription frames.
They would replace the frames with something else
That’s why you always have to read the fine print.
Lifetime of the production of that specific part when they deem it necessary? Then yes. Otherwise no
But would it be covered by insurance?
I imagine the details are spelled out in the written warranty, and it probably varies a good bit.